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Homerda Order Status Description

Dear Homerda customers, we know how much you care about your orders. Here is a detailed interpretation of the status of each order, so that we can bring you a more intimate and transparent shopping experience:

Order StatusExplanation
PendingThe treasures you’ve carefully selected are already in the shopping cart, just waiting for you to complete the payment and “hold hands” successfully! Currently, the order is in a pending – payment state. We can’t start the subsequent wonderful journey until you complete the payment. Hurry up and make the payment so that we can speed up the arrangements for you!
Closed (Credit card only)Oops, it seems that your bank has had a “little disagreement” with this payment, resulting in the payment not being successful. Don’t worry. You can re – initiate the order, try other convenient payment methods, or contact your credit card issuer to solve the problem. We look forward to you starting your shopping journey again!
ConfirmingYour payment is currently undergoing “security checks”. Our system team is working hard to confirm the payment as quickly as possible. Once it’s confirmed, we’ll immediately send you good news. Please be patient for a while~
ConfirmedGreat! Your payment has been successfully confirmed. A small surprise is already on its way to you via email! Please check your email in time to confirm whether the shipping address, product list, and amount are all accurate. We’ll process your order with full enthusiasm within 24 working hours, so that the treasures can set off on their journey to you as soon as possible.
ProcessingYour order is now enjoying the “VIP packaging service”. Our staff will carefully package and ship your items within 48 working hours. Looking forward to their wonderful encounter with you.
ShippedHooray! Your treasures have already set off in the special vehicle of the logistics company! If there is a specific tracking number, we’ll send it to you via email at the first opportunity, so that you can keep track of the journey of your treasures at any time. However, the logistics information update may be a bit “slow – paced”, and it may take up to 24 working hours to show the latest dynamics.
TraceableYou can easily check the real – time whereabouts of your package in the “Track Orders” section of your account, just like a little detective. We’ll also send you an email with a tracking link in a thoughtful way, accompanying you in looking forward to the arrival of your treasures~
BackorderYou can easily check the real-time whereabouts of your package in the “Track Orders” section of your account, just like a little detective. We’ll also send you an email with a tracking link in a thoughtful way, accompanying you in looking forward to the arrival of your treasures~
CanceledYour order has been canceled. If you change your mind, you’re always welcome to visit and make a purchase again.
RefundedThe refund elf has already taken the money back to your original payment account. Please check it carefully. We hope we’ll have the opportunity to bring you desirable products in the future.

In exceptional cases where products face shortages, we are unable to provide an estimated delivery date.

For such items, the product page will display: “We can’t estimate when the product will be back in stock. Orders will be shipped in sequence once it’s available.” The SKU’s delivery status will be marked as “Pending”.